Status feature error message: "Insert the 'Status' disk and click OK".
Original Title: Status feature unavailableAfter reloading Windows XP everything works OK but I get a window labeled "Status" saying the feature I am trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Status' disk and click OK. My problem is I don't know what they mean by 'Status" disk. What is this? And if I hit cancel it goes to windows installer briefly and trys to get it. Don't know that I really need Status but can't get off my desk top. Any help would be appreciated. Thanks
October 18th, 2010 4:52pm

Hi A Knothead,· What is the complete error message?· Do you have HP printer software installed on the computer?· Do you remember making any changes to the computer after which the issue started?I would suggest you to try the steps mentioned below and check if it helps:Step 1:Check the status of the issue in safe mode. Let us know if the issue persists in safe mode.A description of the Safe Mode Boot options in Windows XPStep 2:If the issue does not occur in safe mode then, place the computer in a clean boot state and troubleshoot the issue. You can start Windows XP by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.How to configure Windows XP to start in a "clean boot" stateIf your issue is resolved after performing Clean Boot, then follow the steps mentioned in the following KB article to narrow down the exact source: http://support.microsoft.com/kb/310353Also, see the section on how return your computer to a Normal startup mode by following the steps under “Steps to configure Windows to use a Normal startup state”, after performing the clean boot troubleshooting.Hope this helps.Thanks and Regards,Santosh Y – Microsoft SupportVisit our Microsoft Answers Feedback Forum and let us know what you think.
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October 19th, 2010 8:10am

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